Refund & Cancellation Policy

Last updated: May 2026  |  Snazzy Pose+ Photobooth, Montserrat

Cancellation Timeline

More than 14 days before event
Deposit forfeited. No further charge.
8–14 days before event
Deposit forfeited. 50% of remaining balance charged.
Within 7 days of event
Deposit forfeited. Full remaining balance charged.
Day of event / no-show
Full booking amount is payable. No refund.

Deposit Policy

A 30% non-refundable deposit is required to confirm all bookings. This deposit secures your event date and covers administrative and preparation costs. The deposit is non-refundable under any circumstances, including client cancellation, change of mind, or force majeure events outside our control.

Rescheduling

We understand that plans change. If you need to reschedule your event, please contact us as early as possible. Rescheduling is subject to availability. Requests made more than 14 days before the event may be accommodated at no additional charge (one reschedule permitted). Rescheduling requests made within 14 days of the event will incur a rescheduling fee of 20% of the booking value, subject to availability.

Cancellation by Snazzy Pose+

In the unlikely event that we must cancel your booking due to equipment failure, staff unavailability, or other circumstances beyond our control, we will notify you as soon as possible and issue a full refund of all amounts paid. We will make every effort to find a suitable replacement provider or alternative date for you.

Refunds

Refunds, where applicable, will be processed within 10 business days via the original payment method. The non-refundable deposit is never included in any refund calculation. No refunds will be issued for bookings where the event has commenced, regardless of duration of use.

How to Cancel

All cancellation requests must be made in writing via email to info@snazzypose.com. The cancellation date is the date the written notice is received by us. Verbal cancellations are not accepted. You will receive a written confirmation of your cancellation within 2 business days.

Questions? Contact us.